Privacy Policy
We value your privacy here at BeaconRidgePark
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you actively share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. Payment details are also collected when you place orders, though processing is securely handled by our payment partners.
For our corporate clients, we may request additional business details such as company registration information, preferred delivery timelines, and budget considerations. This helps us tailor our services to your organizational needs.
Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through the site. We use this information to boost site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver top-notch customer support. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.
We also utilize information to enhance our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
BeaconRidgePark respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share essential information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the specific services they deliver to us.
We may disclose information if required by law, court order, or government demand. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This encompasses secure storage, encrypted transmissions, and restricted access to personal data inside our organization.
Secure Storage
We store personal data on secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data in transit to guard information as it travels between your browser and our services.
Limited Access
Access to customer data is limited to authorized staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to counter emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. In line with applicable laws, you may access, amend, delete, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as mandated by law.
Data Retention
We keep personal data only for as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service interaction
- Payment records: about seven years for tax and accounting purposes
- Website analytics data: around 26 months for service improvement analysis
- Marketing preferences: until you unsubscribe or two years of inactivity
Cookies and Web Tracking
We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.
You can manage cookie settings in your browser options. Note that turning off some cookies may impact site functionality. For more details on our cookie practices, please consult our Cookie Policy.
External Links
The site may include referrals to third-party sites or services. This privacy policy covers only BeaconRidgePark and its site. We are not accountable for the privacy practices of external sites.
We invite you to review the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy periodically to reflect changes in our practices, services, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.
Contact Us About Privacy
BeaconRidgePark Privacy Group
Rose Lane, London
London, United Kingdom SW7 2AZ
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.